Skip to content

Privacy Policy

We understand that your personal information belongs to you, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Purpose of Collecting Information

We collect personal information to:

  • Process orders: To efficiently handle your orders and inquiries.
  • Maintain accounts: To create and maintain your account, including loyalty programs and benefits
  • Provide customer service: To assist you with your questions, concerns, and requests.
  • Prevent fraud: To protect against fraudulent activities.

2. Scope of Information Use

To use certain services and receive information from Lamvienfoods.com, you may need to create an account with personal information (Gmail, Full name, Phone number). All information must be accurate and legal. Lamvienfoods.com is not responsible for the legality of the information you provide. Each time you visit the Lamvienfoods.com website, we may collect web information such as: IP address, browser type, language used, time, and the addresses that the web browser accesses.

3. Data Retention Period

Your personal information will be stored until you request its deletion or delete it yourself. In all cases, your personal information will be securely stored on Lamvienfoods.com's servers.

4. Personal Information Security

By submitting your personal information, you agree to the terms of this policy. We are committed to 100% securing your personal information in every possible way. Lamvienfoods.com promises NOT to share, disclose, or transfer customer information to third parties (except when required by law or if you violate e-commerce laws).

5. Access to Information

We strive to keep your personal information safe. We have implemented various security measures, including:

  • We store customer personal information in a secure operating environment, accessible only to employees, representatives, and related service providers on a need-to-know basis.
  • We adhere to industry standards and laws regarding the protection of customer personal information.
  • We will not provide or share customer personal information with any third parties.
  • In the event that the server storing information is hacked, leading to the loss of customer personal information, we will be responsible for notifying the authorities to investigate and handle the matter promptly and inform customers.
  • Payment information is protected according to legal standards.

6. Data Collection and Management Entity

Lamvienfoods.com Address: D01 L31 An Vuong Villa, Duong Noi Urban Area, Ha Dong, Hanoi

7. Use of Personal Information

We collect and use your personal information for purposes that are fully compliant with this Privacy Policy. Your personal information is used to contact you directly or through other means such as: notifying you of order status, thank-you letters, promotions, technical information, and customer support... if you place an order or sign up for email notifications.

8. User Access and Modification of Information

You have the right to provide your personal information to us and can change your decision at any time. You have the right to review, update, and correct your personal information by logging into your account and editing your personal information or by requesting us to do so.